Match your spa water problem to one of these symptoms.
Then check out the solution and preventative maintenance tips on how to get the situation from arising again.
| Possible Cause |
Solution |
Preventative Maintenance |
| Buildup of body oils, cosmetics and detergents from bathers |
Add FOAM DOWN. Shock with RENEW or RENEW TABS. |
Use RENEW weekly to oxidize unwanted organic material. |
| Calcium hardness too low |
Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water. |
When adding make-up water or freshly filling the spa, have the calcium level tested. |
| Large amount of total dissolved solids |
Drain and refill water. |
Drain and refill water at least once every 90 days. |
| Possible Cause |
Solution |
Preventative Maintenance |
| pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
| Chloramines or excessive organic contaminants |
Shock water with RENEW. |
Shock water weekly as part of the Simple Spa Care® Program. |
| Possible Cause |
Solution |
Preventative Maintenance |
| Excessive organic contaminants or lack of sanitizer |
Shock treat with RENEW. Check and adjust sanitizer level. |
Use RENEW weekly as part of the Simple Spa Care® Program. |
Chalky, White Scale Deposits
|
| Possible Cause |
Solution |
Preventative Maintenance |
| High mineral content in water |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER as part of the Simple Spa Care® Program. |
Scum Deposit on Waterline
|
| Possible Cause |
Solution |
Preventative Maintenance |
| Oils, lotions and detergents from bathers have caused buildup |
Clean scumline with CITRABRIGHT. Use 1 oz. ENZYME per 250 gallons of water. |
Use ENZYME as part of the Simple Spa Care® Program. |
| Possible Cause |
Solution |
Preventative Maintenance |
| High iron or manganese content |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
| Possible Cause |
Solution |
Preventative Maintenance |
| Dissolved copper or iron in spa water |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
| Possible Cause |
Solution |
Preventative Maintenance |
| Buildup of unfilterable material |
Use 2 oz. of BRIGHT & CLEAR per 800 gallons of water. |
Use BRIGHT & CLEAR as part of the Simple Spa Care® Program. |
| pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
| Dirty filter |
Clean filter with INSTANT CARTRIDGE CLEAN or FILTER CLEAN if dirty. |
Clean filter with FILTER CLEAN on a monthly basis as part of the Simple Spa Care® Program. |
| Calcium too high |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER on a weekly basis as part of the Simple Spa Care® Program. |
| Excessive organic contaminants |
Shock water with RENEW. Check and adjust sanitizer level. |
Shock water weekly to prevent build up of organic contaminants. |
| Possible Cause |
Solution |
Preventative Maintenance |
| Low sanitizer level |
Shock treat with RENEW. Check and adjust sanitizer level. |
Maintain a sanitizer level of 3-5 ppm. |
Information provided courtesy of Advantis Water Technologies.
