Match your spa water problem to one of these symptoms.
Then check out the solution and preventative maintenance tips on how to get the situation from arising again.
Excessive FoamingEye/Skin Irritation Water OdorChalky, White Scale DepositsScum Deposit on Waterline
Brown WaterClear, Green Water Cloudy WaterCloudy, Green Water
Excessive Foaming |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Buildup of body oils, cosmetics and detergents from bathers |
Add FOAM DOWN. Shock with RENEW or RENEW TABS. |
Use RENEW weekly to oxidize unwanted organic material. |
|
Calcium hardness too low |
Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water. |
When adding make-up water or freshly filling the spa, have the calcium level tested. |
|
Large amount of total dissolved solids |
Drain and refill water. |
Drain and refill water at least once every 90 days. |
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Eye / Skin Irritation |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
|
Chloramines or excessive organic contaminants |
Shock water with RENEW. |
Shock water weekly as part of the Simple Spa Care® Program. |
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Water Odor |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Excessive organic contaminants or lack of sanitizer |
Shock treat with RENEW. Check and adjust sanitizer level. |
Use RENEW weekly as part of the Simple Spa Care® Program. |
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Chalky, White Scale Deposits |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
High mineral content in water |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER as part of the Simple Spa Care® Program. |
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Scum Deposit on Waterline |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Oils, lotions and detergents from bathers have caused buildup |
Clean scumline with CITRABRIGHT. Use 1 oz. ENZYME per 250 gallons of water. |
Use ENZYME as part of the Simple Spa Care® Program. |
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Brown Water |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
High iron or manganese content |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
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Clear, Green Water |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Dissolved copper or iron in spa water |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
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Cloudy Water |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Buildup of unfilterable material |
Use 2 oz. of BRIGHT & CLEAR per 800 gallons of water. |
Use BRIGHT & CLEAR as part of the Simple Spa Care® Program. |
|
pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
|
Dirty filter |
Clean filter with INSTANT CARTRIDGE CLEAN or FILTER CLEAN if dirty. |
Clean filter with FILTER CLEAN on a monthly basis as part of the Simple Spa Care® Program. |
|
Calcium too high |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER on a weekly basis as part of the Simple Spa Care® Program. |
|
Excessive organic contaminants |
Shock water with RENEW. Check and adjust sanitizer level. |
Shock water weekly to prevent build up of organic contaminants. |
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Cloudy, Green Water |
|
Possible Cause |
Solution |
Preventative Maintenance |
|---|---|---|
|
Low sanitizer level |
Shock treat with RENEW. Check and adjust sanitizer level. |
Maintain a sanitizer level of 3-5 ppm. |
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Information provided courtesy of Advantis Water Technologies.
