Match your spa water problem to one of these symptoms.
Then check out the solution and preventative maintenance tips on how to get the situation from arising again.
Excessive Foaming Eye/Skin Irritation Water Odor Chalky, White Scale Deposits Scum Deposit on Waterline
Brown Water Clear, Green Water Cloudy Water Cloudy, Green Water
Excessive Foaming |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Buildup of body oils, cosmetics and detergents from bathers |
Add FOAM DOWN. Shock with RENEW or RENEW TABS. |
Use RENEW weekly to oxidize unwanted organic material. |
Calcium hardness too low |
Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water. |
When adding make-up water or freshly filling the spa, have the calcium level tested. |
Large amount of total dissolved solids |
Drain and refill water. |
Drain and refill water at least once every 90 days. |
[top]
Eye / Skin Irritation |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
Chloramines or excessive organic contaminants |
Shock water with RENEW. |
Shock water weekly as part of the Simple Spa Care® Program. |
[top]
Water Odor |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Excessive organic contaminants or lack of sanitizer |
Shock treat with RENEW. Check and adjust sanitizer level. |
Use RENEW weekly as part of the Simple Spa Care® Program. |
[top]
Chalky, White Scale Deposits |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
High mineral content in water |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER as part of the Simple Spa Care® Program. |
[top]
Scum Deposit on Waterline |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Oils, lotions and detergents from bathers have caused buildup |
Clean scumline with CITRABRIGHT. Use 1 oz. ENZYME per 250 gallons of water. |
Use ENZYME as part of the Simple Spa Care® Program. |
[top]
Brown Water |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
High iron or manganese content |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
[top]
Clear, Green Water |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Dissolved copper or iron in spa water |
Add METAL GON to sequester minerals in the water. Check pH level. |
Test pH and total alkalinity and maintain proper levels. METAL GON should be used each time the spa is filled. |
[top]
Cloudy Water |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Buildup of unfilterable material |
Use 2 oz. of BRIGHT & CLEAR per 800 gallons of water. |
Use BRIGHT & CLEAR as part of the Simple Spa Care® Program. |
pH or total alkalinity out of balance |
Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. |
Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
Dirty filter |
Clean filter with INSTANT CARTRIDGE CLEAN or FILTER CLEAN if dirty. |
Clean filter with FILTER CLEAN on a monthly basis as part of the Simple Spa Care® Program. |
Calcium too high |
Add 2 oz. of DEFENDER per 800 gallons of water. |
Use DEFENDER on a weekly basis as part of the Simple Spa Care® Program. |
Excessive organic contaminants |
Shock water with RENEW. Check and adjust sanitizer level. |
Shock water weekly to prevent build up of organic contaminants. |
[top]
Cloudy, Green Water |
Possible Cause |
Solution |
Preventative Maintenance |
---|---|---|
Low sanitizer level |
Shock treat with RENEW. Check and adjust sanitizer level. |
Maintain a sanitizer level of 3-5 ppm. |
[top]
Information provided courtesy of Advantis Water Technologies.