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Shipping Policies

Revision Date: May 6, 2024

Thank you for shopping with us here at America's SPA-MART.

We offer Free Shipping to destinations in the continental 48 states of the United States on qualifying orders totaling over $99.99. On most orders, customers have the opportunity to select from a variety of expedited services or select Super Saver Shipping for a flat-rate of $11.95. Extra charges apply to orders being shipped to Alaska and Hawaii. At this time, we do not ship outside of the United States.

Large items such as spa covers and firepit tables are shipped via a commericial less-than-truckload (LTL) carrier. These items still qualify for our Free Shipping promotion (with some exceptions), but you must be present to inspect and accept the delivery. See our spa cover delivery information page for more details.

Deliveries into Gated Communities will be assessed an additional delivery charge that is a minimum of $150. Customers will be made aware of the additional cost before order enters production and will be allowed to cancel the order without penalty.

For customers receiving goods via an LTL, there are some locations that are very difficult to ship to and thus very expensive. The cost of shipping to these locations forces us to charge a little more for shipping. Examples of these places are off-shore islands, mountain hideaways, or other places from which a metropolitan center is very far away. They also include dense urban centers like New York City and Miami Beach. Due to recent dramatic cost increases, we are also now adding surcharges to all spa cover shipments to the states of California, Colorado, Nevada, Arizona, Utah, Wyoming, Washington, Oregon, Idaho, Montana, North Dakota and South Dakota. If you live in one of these places, there will be additional shipping charges in the form of High Cost Limited Access Delivery fees. These fees do not cover the entire cost of the shipping but represent the difference between our average freight cost and the cost of servicing a particular area. We will contact you with these charges after we receive your order and you will have the option of cancelling your order if the charges exceed what you want to spend.

While not a complete list, at this time, shipping surcharges on spa cover deliveries are:

Alaska: 499.00
Hawaii: 499.00
California: 149.00
Colorado: 149.00
Arizona: 149.00
Nevada: 149.00
Montana: 179.00
Wyoming: 149.00
New Mexico: 149.00
South Dakota: 149.00
North Dakota: 149.00
Utah: 149.00
Washington: 149.00
Oregon: 149.00
Idaho: 149.00
California Limited Access Area: 219.00
(zip codes 90247, 90263, 90264, 90265, 90290, 91906, 91962, 91980, 91987, 92006, 92028, 92059, 92061, 92062, 92065, 92066, 92080, 92082, 92088, 92220, 92222, 92223, 92225, 92226, 92227, 92230, 92231, 92232, 92233, 92239, 92242, 92243, 92244, 92249, 92250, 92251, 92252, 92254, 92256, 92257, 92259, 92266, 92267, 92268, 92269, 92272, 92273, 92274, 92275, 92280, 92281, 92283, 92284, 92285, 92286, 92290, 92301, 92302, 92304, 92305, 92306, 92307, 92308, 92309, 92310, 92311, 92312, 92314, 92315, 92317, 92320, 92321, 92322, 92323, 92325, 92326, 92327, 92328, 92329, 92332, 92333, 92338, 92339, 92340, 92341, 92342, 92343, 92344, 92345, 92346, 92347, 92348, 92351, 92352, 92353, 92355, 92356, 92358, 92359, 92361, 92363, 92364, 92365, 92366, 92367, 92368, 92369, 92371, 92372, 92378, 92380, 92381, 92382, 92384, 92385, 92386, 92389, 92391, 92392, 92393, 92394, 92395, 92396, 92397, 92398, 92399, 92536, 92539, 92543, 92544, 92545, 92546, 92548, 92549, 92561, 92567, 92569, 92584, 92585, 92586, 92587, 92595, 92596, 93225, 93238, 93265, 93271, 93312, 93514, 93515, 93516, 93541, 93546, 94020, 94029, 94060, 94503, 94508, 94512, 94515, 94611, 94922, 94923, 94924, 94925, 94930, 94940, 94947, 94950, 94965, 94978, 95321, 95410, 95411, 95412, 95413, 95414, 95415, 95416, 95417, 95418, 95419, 95420, 95421, 95422, 95423, 95424, 95425, 95426, 95427, 95428, 95429, 95430, 95432, 95435, 95436, 95437, 95440, 95441, 95443, 95444, 95445, 95446, 95448, 95449, 95450, 95451, 95452, 95453, 95454, 95455, 95456, 95457, 95458, 95459, 95460, 95461, 95462, 95463, 95464, 95465, 95466, 95467, 95468, 95469, 95470, 95471, 95476, 95480, 95481, 95482, 95485, 95486, 95487, 95488, 95489, 95490, 95493, 95494, 95495, 95497, 95501, 95502, 95503, 95504, 95511, 95514, 95518, 95519, 95521, 95523, 95524, 95525, 95526, 95527, 95528, 95530, 95531, 95532, 95534, 95536, 95537, 95538, 95540, 95542, 95543, 95545, 95547, 95548, 95549, 95550, 95551, 95552, 95553, 95554, 95555, 95556, 95559, 95560, 95562, 95563, 95564, 95565, 95567, 95569, 95570, 95571, 95573, 95585, 95587, 95589, 95942, 95959, 95971, 96024, 96047, 96051, 96056, 96067, 96086, 96094, 96096, 96097, 96103, 96106, 96113, 96114, 96122, 96127, 96129, 96130, 96137, 96140, 96142, 96146, 96161, 96162)

High Cost Limited Access Area 1: 199.00
(zip codes 77650, 78373, 90704, 48138, 29925, 29926, 29928)
High Cost Limited Access Area 2: 399.00
AZ zip codes
86556, 86555, 86554, 86553, 86552, 86551, 86550, 86549, 86548, 86547, 86546, 86545, 86544, 86543, 86542, 86541, 86540, 86539, 86538, 86537, 86536, 86535, 86534, 86533, 86532, 86531, 86530, 86529, 86528, 86527, 86526, 86525, 86524, 86523, 86522, 86521, 86520, 86519, 86518, 86517, 86516, 86515, 86514, 86513, 86512, 86511, 86510, 86509, 86508, 86507, 86506, 86505, 86504, 86503, 86502, 86445, 86444, 86443, 86441, 86437, 86435, 86434, 86433, 86432, 86431, 86412, 86411, 86343, 86342, 86335, 86332, 86331, 86321, 86054, 86053, 86052, 86051, 86050, 86049, 86048, 86047, 86046, 86045, 86044, 86043, 86042, 86041, 86040, 86039, 86036, 86035, 86034, 86033, 86032, 86031, 86030, 86029, 86028, 86024, 86023, 86022, 86021, 86020, 86019, 86018, 86016, 85942, 85941, 85939, 85938, 85936, 85932, 85930, 85928, 85924, 85922, 85921, 85920, 85911, 85901, 85639, 85634, 85632, 85619, 85554, 85553, 85541, 85362, 85354, 85341, 85333, 85328, 85322, 85321, 85290

CO zip codes
81653, 81650, 81649, 81642, 81641, 81640, 81638, 81630, 81624, 81623, 81522, 81430, 81422, 81413, 81332, 81323, 81253, 81252, 81249, 81235, 81223, 81222, 81130, 81090, 81087, 81086, 81085, 81084, 81073, 81072, 81071, 81070, 81069, 81064, 81059, 81055, 81049, 81041, 81040, 81036, 81029, 81028, 81027, 81023, 80864, 80860, 80835, 80833, 80832, 80827, 80824, 80823, 80820, 80819, 80816, 80808, 80757, 80742, 80732, 80729, 80648, 80612, 80545, 80536, 80512, 80498, 80481, 80468, 80466, 80463, 80456, 80451, 80450, 80449, 80432, 80426, 80425, 80423, 80420, 80135, 80131, 80117, 80106

FL zip codes
33040, 33042, 33043, 33044, 33050, 33051, 33052, 33070, 33921, 33924, 33957

MA zip codes
02535, 02539, 02552, 02554, 02557, 02584, 02564, 02568, 02573, 02575

ME zip codes
04848, 04853, 04863

MI zip codes
48028, 49726, 49757, 49782

MT zip codes
59936, 59934, 59933, 59932, 59931, 59930, 59929, 59928, 59927, 59926, 59925, 59921, 59920, 59919, 59918, 59917, 59916, 59915, 59914, 59913, 59911, 59874, 59873, 59872, 59871, 59868, 59867, 59866, 59859, 59856, 59854, 59853, 59848, 59846, 59845, 59844, 59843, 59842, 59836, 59831, 59830, 59829, 59827, 59826, 59823, 59820, 59762, 59758, 59645, 59642, 59641, 59640, 59639, 59546, 59545, 59544, 59543, 59542, 59537, 59536, 59535, 59529, 59527, 59521, 59489, 59485, 59484, 59480, 59479, 59472, 59471, 59470, 59469, 59465, 59463, 59461, 59451, 59450, 59447, 59446, 59444, 59441, 59436, 59434, 59432, 59421, 59420, 59419, 59412, 59354, 59353, 59352, 59351, 59345, 59344, 59343, 59339, 59338, 59336, 59332, 59324, 59322, 59321, 59320, 59319, 59318, 59317, 59315, 59314, 59312, 59311, 59276, 59275, 59274, 59273, 59263, 59261, 59260, 59259, 59258, 59257, 59256, 59253, 59252, 59251, 59250, 59245, 59244, 59243, 59242, 59241, 59240, 59239, 59238, 59237, 59236, 59235, 59234, 59233, 59232, 59231, 59226, 59225, 59224, 59223, 59222, 59219, 59214, 59213, 59212, 59211, 59087, 59086, 59085, 59082, 59079, 59075, 59074, 59071, 59070, 59068, 59067, 59066, 59065, 59062, 59058, 59057, 59056, 59055, 59053, 59050, 59046, 59041, 59037, 59035, 59034, 59030, 59027, 59020, 59018, 59015, 59012, 59002

NC zip codes
11964, 11965 , 27960

NM zip codes
88439, 88435, 88434, 88431, 88430, 88429, 88428, 88427, 88426, 88425, 88424, 88421, 88420, 88419, 88418, 88416, 88415, 88414, 88410, 88354, 88353, 88352, 88350, 88349, 88347, 88344, 88341, 88339, 88338, 88321, 88320, 88319, 88318, 88317, 88316, 88312, 88301, 88267, 88266, 88265, 88264, 88263, 88262, 88255, 88252, 88244, 88243, 88242, 88241, 88240, 88231, 88213, 88136, 88132, 88125, 88122, 88121, 88120, 88118, 88117, 88116, 88114, 88113, 88112, 88065, 88056, 88055, 88051, 88050, 88049, 88045, 88042, 88041, 88040, 88039, 88038, 88034, 88029, 88028, 88026, 88025, 88023, 88022, 88020, 88009, 88002, 87943, 87939, 87938, 87937, 87935, 87932, 87832, 87830, 87829, 87827, 87826, 87825, 87824, 87821, 87820, 87749, 87748, 87747, 87746, 87745, 87744, 87743, 87742, 87741, 87740, 87739, 87738, 87737, 87736, 87735, 87734, 87733, 87732, 87729, 87724, 87723, 87722, 87715, 87714, 87713, 87712, 87711, 87710, 87583, 87581, 87577, 87575, 87573, 87556, 87555, 87554, 87540, 87539, 87520, 87512, 87504, 87461, 87460, 87459, 87458, 87457, 87456, 87455, 87419, 87417, 87413, 87412, 87357, 87325, 87321, 87315, 87314, 87313, 87083, 87082, 87081, 87080, 87079, 87078, 87077, 87076, 87075, 87074, 87073, 87072, 87064, 87062, 87061, 87056, 87046, 87044, 87041, 87040, 87037, 87036, 87029, 87027, 87025, 87024, 87020, 87019, 87018, 87017, 87016, 87014, 87013, 87012, 87011, 87010, 87009

NV zip codes
89834, 89832, 89826, 89825, 89704, 89448, 89447, 89445, 89444, 89443, 89442, 89439, 89438, 89430, 89429, 89428, 89427, 89426, 89425, 89424, 89422, 89421, 89420, 89419, 89418, 89417, 89416, 89415, 89412, 89410, 89409, 89406, 89405, 89404, 89403, 89317, 89316, 89311, 89310, 89049, 89047, 89045, 89043, 89042, 89040, 89037, 89028, 89026, 89025, 89023, 89022, 89021, 89020, 89019, 89018, 89017, 89013, 89010, 89008, 89007, 89003, 89001

OR zip codes
97910, 97909, 97908, 97907, 97906, 97905, 97904, 97918, 97883, 97880, 97874, 97873, 97869, 97868, 97865, 97864, 97863, 97862, 97859, 97858, 97857, 97856, 97855, 97854, 97853, 97852, 97851, 97850, 97849, 97848, 97847, 97846, 97845, 97843, 97840, 97839, 97836, 97835, 97834, 97830, 97829, 97828, 97827, 97825, 97824, 97823, 97820, 97819, 97814, 97812, 97761, 97758, 97752, 97751, 97750, 97737, 97736, 97735, 97738, 97733, 97732, 97731, 97730, 97729, 97728, 97727, 97726, 97725, 97724, 97723, 97722, 97721, 97720, 97719, 97718, 97717, 97716, 97715, 97714, 97713, 97712, 97711, 97710, 97707, 97641, 97640, 97639, 97638, 97637, 97636, 97635, 97633, 97624, 97623, 97604, 97492, 97488, 97438, 97431, 97430, 97425, 97416, 97413, 97384, 97360, 97358, 97346, 97344, 97343, 97342, 97329, 97324, 97065, 97063, 97049, 97037, 97033, 97001

SC zip codes
29455, 33001, 33036, 33037

UT zip codes
84779, 84775, 84773, 84762, 84756, 84747, 84741, 84728, 84727, 84726, 84725, 84716, 84715, 84710, 84640, 84638, 84540, 84536, 84535, 84534, 84533, 84531, 84530, 84529, 84526, 84523, 84522, 84521, 84520, 84519, 84518, 84517, 84516, 84515, 84512, 84511, 84510, 84336, 84329, 84086, 84064, 84038, 84034, 84028, 84017

WA zip codes
98221, 98222, 98297, 98303, 98070, 99401, 99356, 99349, 99333, 99322, 99157, 99146, 99140, 99138, 99121, 98952, 98941, 98922, 98859, 98675, 98672, 98650, 98649, 98645, 98629, 98616, 98612, 98603, 98595, 98594, 98593, 98591, 98588, 98587, 98586, 98585, 98581, 98575, 98574, 98573, 98572, 98571, 98569, 98566, 98564, 98562, 98555, 98554, 98553, 98552, 98548, 98538, 98537, 98539, 98535, 98534, 98533, 98527, 98526, 98522, 98398, 98397, 98377, 98361, 98358, 98355, 98324, 98323, 98304, 98294, 98288, 98283, 98281, 98280, 98267, 98252, 98251, 98244, 98242, 98241, 98239, 98237, 98236, 98224, 98068, 98024, 98022

WY zip codes
83853, 83827, 83826, 83825, 83808, 83802, 83666, 83650, 83647, 83637, 83631, 83604, 83539, 83525, 83467, 83466, 83464, 83450, 83425, 83423, 83354, 83346, 83343, 83342, 83312, 83311, 83285, 83278, 83255, 83253, 83251, 83227, 83226, 83213, 83120, 83013, 83012, 83011, 82721, 82720, 82435, 82430, 82325, 82242, 82212, 82060
High Cost Limited Access 3: $499.00
(zip codes 54246, 98279, 98261, 98245, 98250, 98243, 98249, 98253, 98260, 98262, 98286)

We do offer expedited shipping via Fedex Express on items that can be shipped via that network (not Fedex LTL Freight). Unfortunately, some items cannot be expedited. If you get to our checkout and the expedited shipping options do not show up, you have selected an item that cannot be shipped via air. Examples of this are spa covers and halogens like bromine and spa shock.

Shipping Frequently Asked Questions

Question:
Why does America's SPA-MART charge for shipping on orders under $100?

Answer:
Unlike other stores, we don't build all of the shipping cost into our product's price. We figure that our customer would prefer to pay the least they can for a product and pay shipping costs commensurate to the size of the order they decide to place. If you don't feel like spending $100 on your order, we've negotiated some good rates with our shipping partners to be able to offer a $11.95 flat-rate Super Saver Shipping option for orders under $100. Of course, all orders over $100 ship for free via our ground shipping methods.

Question:
Why doesn't America's SPA-MART ship to Canada, Mexico, or Puerto Rico?

Answer:
Some of our products cannot be shipped internationally. If you live in one of these places, give us a call or email and let us know which products you're looking for. We will then quote the shipping and handling costs associated with your products if that product is available for export.

Question:
Which products are not available for export?

Answer:
Spa Covers due to excessive shipping costs. Halogens like chlorine, bromine, and shock products. Nature2 may not be shipped to Canada. Other restrictions may also apply. Call us for details.

Question:
Why can't I select Fedex Express shipping options during checkout?

Answer:
If you have selected a product that is not eligible for expedited shipping, it makes the whole order not eligible for expedited shipping. Example of these products are:

Spa Covers

Firepit Tables

Halogen Spa Chemicals (chlorine, bromine and shock products)

Spa Filter Cartridges

Question:
I have selected the RUSH option with my spa cover. Does it expedite my shipping?

Answer:
By purchasing the RUSH option with your new spa cover, you are rushing the production of the cover itself, not its shipping. Our expedited shipping options for packages are air services provided by Fedex Express. Unfortunately, due to their size, spa covers cannot be shipped via air. Standard shipping time of 2-5 days would still apply after we have produced your cover.