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Shipping Policies

Revision Date: June 15, 2018

Thank you for shopping with us here at America's SPA-MART.

We offer Free Shipping to destinations in the continental 48 states of the United States on qualifying orders totaling over $99.99. On most orders, customers have the opportunity to select from a variety of expedited services or select Super Saver Shipping for a flat-rate of $8.95. Extra charges apply to orders being shipped to Alaska and Hawaii. At this time, we do not ship outside of the United States.

Large items such as spa covers and firepit tables are shipped via a commericial less-than-truckload (LTL) carrier. These items still qualify for our Free Shipping promotion (with some exceptions), but you must be present to inspect and accept the delivery. See our spa cover delivery information page for more details.

For customers receiving goods via an LTL, there are some locations that are very difficult to ship to and thus very expensive. The cost of shipping to these locations forces us to charge a little more for shipping. Examples of these places are off-shore islands, mountain hideaways, or other places from which a metropolitan center is very far away. They also include dense urban centers like New York City and Miami Beach. Due to recent dramatic cost increases, we are also now adding surcharges to all spa cover shipments to the states of Washington, Oregon, Idaho, Montana, North Dakota and South Dakota. If you live in one of these places, there will be additional shipping charges in the form of High Cost Limited Access Delivery fees. These fees do not cover the entire cost of the shipping but represent the difference between our average freight cost and the cost of servicing a particular area. We will contact you with these charges after we receive your order and you will have the option of cancelling your order if the charges exceed what you want to spend.

While not a complete list, at this time, shipping surcharges on spa cover deliveries are:

  • Alaska: 329.00
  • Hawaii: 359.00
  • Washington: 39.00
  • Idaho: 59.00
  • Montana: 79.00
  • Wyoming: 59.00
  • New Mexico: 39.00
  • Utah: 39.00
  • Oregon: 39.00
  • South Dakota: 49.00
  • North Dakota: 49.00

  • High Cost Limited Access Area 1: 99.00
    (zip codes 77650, 78373, 90704, 48138, 29925, 29926, 29928)

  • High Cost Limited Access Area 2: 159.00
    AZ zip codes
    86556, 86555, 86554, 86553, 86552, 86551, 86550, 86549, 86548, 86547, 86546, 86545, 86544, 86543, 86542, 86541, 86540, 86539, 86538, 86537, 86536, 86535, 86534, 86533, 86532, 86531, 86530, 86529, 86528, 86527, 86526, 86525, 86524, 86523, 86522, 86521, 86520, 86519, 86518, 86517, 86516, 86515, 86514, 86513, 86512, 86511, 86510, 86509, 86508, 86507, 86506, 86505, 86504, 86503, 86502, 86445, 86444, 86443, 86441, 86437, 86435, 86434, 86433, 86432, 86431, 86412, 86411, 86343, 86342, 86335, 86332, 86331, 86321, 86054, 86053, 86052, 86051, 86050, 86049, 86048, 86047, 86046, 86045, 86044, 86043, 86042, 86041, 86040, 86039, 86036, 86035, 86034, 86033, 86032, 86031, 86030, 86029, 86028, 86024, 86023, 86022, 86021, 86020, 86019, 86018, 86016, 85942, 85941, 85939, 85938, 85936, 85932, 85930, 85928, 85924, 85922, 85921, 85920, 85911, 85901, 85639, 85634, 85632, 85619, 85554, 85553, 85541, 85362, 85354, 85341, 85333, 85328, 85322, 85321, 85290

    CO zip codes
    81653, 81650, 81649, 81642, 81641, 81640, 81638, 81630, 81624, 81623, 81522, 81430, 81422, 81413, 81332, 81323, 81253, 81252, 81249, 81235, 81223, 81222, 81130, 81090, 81087, 81086, 81085, 81084, 81073, 81072, 81071, 81070, 81069, 81064, 81059, 81055, 81049, 81041, 81040, 81036, 81029, 81028, 81027, 81023, 80864, 80860, 80835, 80833, 80832, 80827, 80824, 80823, 80820, 80819, 80816, 80808, 80757, 80742, 80732, 80729, 80648, 80612, 80545, 80536, 80512, 80498, 80481, 80468, 80466, 80463, 80456, 80451, 80450, 80449, 80432, 80426, 80425, 80423, 80420, 80135, 80131, 80117, 80106

    FL zip codes
    33040, 33042, 33043, 33044, 33050, 33051, 33052, 33070, 33921, 33924, 33957

    MA zip codes
    02535, 02539, 02552, 02554, 02557, 02584, 02564, 02568, 02573, 02575

    ME zip codes
    04848, 04853, 04863

    MI zip codes
    48028, 49726, 49757, 49782

    MT zip codes
    59936, 59934, 59933, 59932, 59931, 59930, 59929, 59928, 59927, 59926, 59925, 59921, 59920, 59919, 59918, 59917, 59916, 59915, 59914, 59913, 59911, 59874, 59873, 59872, 59871, 59868, 59867, 59866, 59859, 59856, 59854, 59853, 59848, 59846, 59845, 59844, 59843, 59842, 59836, 59831, 59830, 59829, 59827, 59826, 59823, 59820, 59762, 59758, 59645, 59642, 59641, 59640, 59639, 59546, 59545, 59544, 59543, 59542, 59537, 59536, 59535, 59529, 59527, 59521, 59489, 59485, 59484, 59480, 59479, 59472, 59471, 59470, 59469, 59465, 59463, 59461, 59451, 59450, 59447, 59446, 59444, 59441, 59436, 59434, 59432, 59421, 59420, 59419, 59412, 59354, 59353, 59352, 59351, 59345, 59344, 59343, 59339, 59338, 59336, 59332, 59324, 59322, 59321, 59320, 59319, 59318, 59317, 59315, 59314, 59312, 59311, 59276, 59275, 59274, 59273, 59263, 59261, 59260, 59259, 59258, 59257, 59256, 59253, 59252, 59251, 59250, 59245, 59244, 59243, 59242, 59241, 59240, 59239, 59238, 59237, 59236, 59235, 59234, 59233, 59232, 59231, 59226, 59225, 59224, 59223, 59222, 59219, 59214, 59213, 59212, 59211, 59087, 59086, 59085, 59082, 59079, 59075, 59074, 59071, 59070, 59068, 59067, 59066, 59065, 59062, 59058, 59057, 59056, 59055, 59053, 59050, 59046, 59041, 59037, 59035, 59034, 59030, 59027, 59020, 59018, 59015, 59012, 59002

    NC zip codes
    11964, 11965 , 27960

    NM zip codes
    88439, 88435, 88434, 88431, 88430, 88429, 88428, 88427, 88426, 88425, 88424, 88421, 88420, 88419, 88418, 88416, 88415, 88414, 88410, 88354, 88353, 88352, 88350, 88349, 88347, 88344, 88341, 88339, 88338, 88321, 88320, 88319, 88318, 88317, 88316, 88312, 88301, 88267, 88266, 88265, 88264, 88263, 88262, 88255, 88252, 88244, 88243, 88242, 88241, 88240, 88231, 88213, 88136, 88132, 88125, 88122, 88121, 88120, 88118, 88117, 88116, 88114, 88113, 88112, 88065, 88056, 88055, 88051, 88050, 88049, 88045, 88042, 88041, 88040, 88039, 88038, 88034, 88029, 88028, 88026, 88025, 88023, 88022, 88020, 88009, 88002, 87943, 87939, 87938, 87937, 87935, 87932, 87832, 87830, 87829, 87827, 87826, 87825, 87824, 87821, 87820, 87749, 87748, 87747, 87746, 87745, 87744, 87743, 87742, 87741, 87740, 87739, 87738, 87737, 87736, 87735, 87734, 87733, 87732, 87729, 87724, 87723, 87722, 87715, 87714, 87713, 87712, 87711, 87710, 87583, 87581, 87577, 87575, 87573, 87556, 87555, 87554, 87540, 87539, 87520, 87512, 87504, 87461, 87460, 87459, 87458, 87457, 87456, 87455, 87419, 87417, 87413, 87412, 87357, 87325, 87321, 87315, 87314, 87313, 87083, 87082, 87081, 87080, 87079, 87078, 87077, 87076, 87075, 87074, 87073, 87072, 87064, 87062, 87061, 87056, 87046, 87044, 87041, 87040, 87037, 87036, 87029, 87027, 87025, 87024, 87020, 87019, 87018, 87017, 87016, 87014, 87013, 87012, 87011, 87010, 87009

    NV zip codes
    89834, 89832, 89826, 89825, 89704, 89448, 89447, 89445, 89444, 89443, 89442, 89439, 89438, 89430, 89429, 89428, 89427, 89426, 89425, 89424, 89422, 89421, 89420, 89419, 89418, 89417, 89416, 89415, 89412, 89410, 89409, 89406, 89405, 89404, 89403, 89317, 89316, 89311, 89310, 89049, 89047, 89045, 89043, 89042, 89040, 89037, 89028, 89026, 89025, 89023, 89022, 89021, 89020, 89019, 89018, 89017, 89013, 89010, 89008, 89007, 89003, 89001

    OR zip codes
    97910, 97909, 97908, 97907, 97906, 97905, 97904, 97918, 97883, 97880, 97874, 97873, 97869, 97868, 97865, 97864, 97863, 97862, 97859, 97858, 97857, 97856, 97855, 97854, 97853, 97852, 97851, 97850, 97849, 97848, 97847, 97846, 97845, 97843, 97840, 97839, 97836, 97835, 97834, 97830, 97829, 97828, 97827, 97825, 97824, 97823, 97820, 97819, 97814, 97812, 97761, 97758, 97752, 97751, 97750, 97737, 97736, 97735, 97738, 97733, 97732, 97731, 97730, 97729, 97728, 97727, 97726, 97725, 97724, 97723, 97722, 97721, 97720, 97719, 97718, 97717, 97716, 97715, 97714, 97713, 97712, 97711, 97710, 97707, 97641, 97640, 97639, 97638, 97637, 97636, 97635, 97633, 97624, 97623, 97604, 97492, 97488, 97438, 97431, 97430, 97425, 97416, 97413, 97384, 97360, 97358, 97346, 97344, 97343, 97342, 97329, 97324, 97065, 97063, 97049, 97037, 97033, 97001

    SC zip codes
    29455, 33001, 33036, 33037

    UT zip codes
    84779, 84775, 84773, 84762, 84756, 84747, 84741, 84728, 84727, 84726, 84725, 84716, 84715, 84710, 84640, 84638, 84540, 84536, 84535, 84534, 84533, 84531, 84530, 84529, 84526, 84523, 84522, 84521, 84520, 84519, 84518, 84517, 84516, 84515, 84512, 84511, 84510, 84336, 84329, 84086, 84064, 84038, 84034, 84028, 84017

    WA zip codes
    98221, 98222, 98297, 98303, 98070, 99401, 99356, 99349, 99333, 99322, 99157, 99146, 99140, 99138, 99121, 98952, 98941, 98922, 98859, 98675, 98672, 98650, 98649, 98645, 98629, 98616, 98612, 98603, 98595, 98594, 98593, 98591, 98588, 98587, 98586, 98585, 98581, 98575, 98574, 98573, 98572, 98571, 98569, 98566, 98564, 98562, 98555, 98554, 98553, 98552, 98548, 98538, 98537, 98539, 98535, 98534, 98533, 98527, 98526, 98522, 98398, 98397, 98377, 98361, 98358, 98355, 98324, 98323, 98304, 98294, 98288, 98283, 98281, 98280, 98267, 98252, 98251, 98244, 98242, 98241, 98239, 98237, 98236, 98224, 98068, 98024, 98022

    WY zip codes
    83853, 83827, 83826, 83825, 83808, 83802, 83666, 83650, 83647, 83637, 83631, 83604, 83539, 83525, 83467, 83466, 83464, 83450, 83425, 83423, 83354, 83346, 83343, 83342, 83312, 83311, 83285, 83278, 83255, 83253, 83251, 83227, 83226, 83213, 83120, 83013, 83012, 83011, 82721, 82720, 82435, 82430, 82325, 82242, 82212, 82060


  • High Cost Limited Access 3: $299.00
    (zip codes 54246, 98279, 98261, 98245, 98250, 98243, 98249, 98253, 98260, 98262, 98286)


We do offer expedited shipping via Fedex Express on items that can be shipped via that network (not Fedex LTL Freight). Unfortunately, some items cannot be expedited. If you get to our checkout and the expedited shipping options do not show up, you have selected an item that cannot be shipped via air. Examples of this are spa covers and halogens like bromine and spa shock.

Shipping Frequently Asked Questions

Question:
Why does America's SPA-MART charge for shipping on orders under $100?

Answer:
Unlike other stores, we don't build all of the shipping cost into our product's price. We figure that our customer would prefer to pay the least they can for a product and pay shipping costs commensurate to the size of the order they decide to place. If you don't feel like spending $100 on your order, we've negotiated some good rates with our shipping partners to be able to offer a $8.95 flat-rate Super Saver Shipping option for orders under $100. Of course, all orders over $100 ship for free via our ground shipping methods.


Question:
Why doesn't America's SPA-MART ship to Canada, Mexico, or Puerto Rico?

Answer:
Some of our products cannot be shipped internationally. If you live in one of these places, give us a call or email and let us know which products you're looking for. We will then quote the shipping and handling costs associated with your products if that product is available for export.


Question:
Which products are not available for export?

Answer:
Spa Covers due to excessive shipping costs. Halogens like chlorine, bromine, and shock products. Nature2 may not be shipped to Canada. Other restrictions may also apply. Call us for details.


Question:
Why can't I select Fedex Express shipping options during checkout?

Answer:
If you have selected a product that is not eligible for expedited shipping, it makes the whole order not eligible for expedited shipping. Example of these products are:

  • Spa Covers
  • Firepit Tables
  • Halogen Spa Chemicals (chlorine, bromine and shock products)
  • Spa Filter Cartridges

Question:
I have selected the RUSH option with my spa cover. Does it expedite my shipping?

Answer:
By purchasing the RUSH option with your new spa cover, you are rushing the production of the cover itself, not its shipping. Our expedited shipping options for packages are air services provided by Fedex Express. Unfortunately, due to their size, spa covers cannot be shipped via air. Standard shipping time of 2-5 days would still apply after we have produced your cover.

 

SPA-MART offers a safe and convenient shopping experience
100% Secure Shopping - Guaranteed!


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We guarantee that we will match any advertised price for the exact same product including the costs of tax and shipping on any product that we sell.

SPA-MART offers a safe and convenient shopping experience
Fast, dependable home delivery via FedEx
We Accept All
Major Credit Cards & Paypal


We gladly accept Visa, Mastercard, Discover, American Express and Paypal.
Live Support available M-F 9a-5p EST

Talk to a live rep. Call us at (800) 823-3618

Free Ground Shipping on orders over $99.99. All others can ship for as little as $8.95.

It's great having your spa supplies shipped right to your door saving you a trip to the store. It's even better when it's FREE! At America's SPA-MART, all orders over $99.99 can be shipped via ground services for FREE! Some exclusions apply. If your order isn't quite $100, that's okay too. We've negotiated some pretty low rates to be able to offer you a $8.95 flat-rate Super Saver Shipping option.

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