Contacting America's SPA-MART

 
 
Spa Covers and Hot Tub Cover LiftersSpa Steps, Safety Rails and other Hot Tub AccessoriesSpa and Hot Tub Water ChemistryOutdoor Patio and Gamerooms

Call us todayMailing address Mailing and Shipping Address

America's SPA-MART
Independent Industries, Inc.
101 North Main Street
Middletown, OH 45042

Customer service is available Monday through Friday 8am until 5pm Customer Service Hours

Monday-Friday 8a.m.-5p.m. EST

Contact us by phone Contact Us By Phone

(800) 823-3618 Toll-Free Customer Service
(800) 494-8808 Toll-Free Fax Line

Email us your comments Contact Us Via Email

You may send us email through our
Customer eSupport System

eSupport
Knowledgebase     |     News     |     Downloads


Customer service is available Monday through Friday 8am until 5pm Useful Tips From Our Customer Service Department

  • You can check the status of your order online by logging into your account and then clicking on Order History.
  • Your store login information is separate from your eSupport login information.
  • Sometimes your order confirmation gets trapped by your spam filter. Whitelisting our domain spa-mart.com will help in receiving communication from us.
  • We do not operate a retail storefront. The address above is only a distribution and manufacturing facility.
  • Filter cartridge brands are interchangeable, for the most part. Specifications are not. Double-check your size and/or reference number before ordering.
  • Custom-made products, such as spa covers, cannot be returned. Please double- and triple-check your measurements.
  • Current coupon codes are typically posted on our weblog at blog.spa-mart.com.
  • Read our Sales Terms and Conditions prior to ordering.
  • We are closed on these national holidays (or their observed days)
    • New Year's Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving
    • Christmas

 

 

 

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